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How can I prevent the USB port of a UAD from being damaged?
Read moreMechanical Safety Instructions Hold the head of the USB cable with your index finger and thumb on both sides and insert the cable straight into the USB port as shown in the illustration below. Make sure that you insert it straight and not at an angle ...
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Do I have to attend the electrostatic loading and ground potential differences?
Read moreYes. Electrostatic Discharge (ESD) can damage a sensitive electronic component. Under several conditions static electricity and ground potential differences between the UAD and the user's target hardware can build up high voltages - over 10000 Volts (10 kV) in some cases. The electrostatic discharge of this build-up voltage results in fast high current waveforms and fast magnetic (H-field) or electrostatic (E-field) disturbances ...
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How can I connect to my UAD in a VMware 9 machine running on Windows?
Read moreI always get an error message "The connection to the USB device .... was unsuccessful (Driver Error)..." After installing / updating my VMware package to version "9", I'am unable to connect to my UAD inside the VM. How can this be solved ...
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The communication to the target goes down often. The UAD is used via USB interface.
Read moreThe USB communication seems to be instable. The UAD is specified to use the USB 2.0 High-Speed-Mode (480MBit/s). No-Name cables with USB 2.0 marking, but with length over 3m or small diameter under 5 mm are not suitable and result in communication aborts. The USB cables delivered within the UAD package are verified for compatibility with USB 2.0 High-Speed-Mode ...
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Within UDE I can't select my network attached UAD, but a direct connection using the IP address is ok.
Read moreThis behavior may occur if the Universal Debug Engine (UDE) has not received the identification broadcast from the network connected UAD2+ or UAD3+ ...
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My UAD2+ or UAD3+ doesn't work if it is connected over Ethernet.
Read moreIf there are several connection losts or unexpected behavior, please check the following points: There may be a loader update required, if ...
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When connected to UAD2+ or UAD3 via network the connection seems to be down for some seconds.
Read moreThis occurs even when the UAD is directly connected to the host PC. What could be the reason? The effect could occur if a connection to a local network is established and the second network adapter for the UAD is configured for local routing ...
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While launching the Universal Debug Engine (UDE), the connection to the target system cannot be established.
Read moreGeneral mistakes: wrong interface cable used wrong UAD connector used ...
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While launching the Universal Debug Engine (UDE), the connection to the Universal Access Device (UAD) cannot be established.
Read moreReasons can be: power supply fails wrong or missing communication cable to the host ( USB, IEEE1394 or Ethernet) ...
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How can I determine the serial numbers of the used communication devices?
Read moreSerial number of UAD: See the sticker at the bottom of the UAD or Disconnect any target, power on the UAD/UAD2 and open a Workspace with a target configuration using the UAD/UAD2 ...
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Does the UAD support a specific pinout?
Read moreThe UAD supports standard and proprietary automotive pinouts through a wide range of target adapters ...
