How can I prevent the USB port of a UAD from being damaged?

Mechanical Safety Instructions

Hold the head of the USB cable with your index finger and thumb on both sides and insert the cable straight into the USB port as shown in the illustration below. Make sure that you insert it straight and not at an angle.

Hold both sides of the USB cable with your index finger and thumb at the point where it is connected to the computer and carefully pull it out horizontally to remove the cable from the USB port.

Do not insert or remove a USB plug with excessive force.

Do not plug in or pull out the USB plug upwards, downwards, left, right or forwards.

Do not pull or tug on the USB cable when plugged into the port.



Please see the UDE Quick Reference Guide and the UDE Manual for further information